TLDR

  • Exchange 106 and Schindler Malaysia have signed an enhanced service deal covering the 454-metre tower’s full lift and escalator fleet
  • A single High Zone lift already clocks 8,000 km per month — more than six Kuala Lumpur–Singapore round trips
  • Tower occupancy has doubled to roughly 13,000 since 2023, on track to reach nearly 20,000 within two years
  • Schindler’s PORT Technology and Internet of Elevators and Escalators (IoEE) layer in intelligent destination control and predictive maintenance
  • Renewal reinforces a long-standing partnership focused on safety, reliability and operational uptime for TRX’s flagship tower

A New Chapter for Exchange 106’s Vertical Network

Exchange 106, the 454-metre Grade A tower anchoring Tun Razak Exchange, has signed an enhanced service partnership with Schindler Malaysia covering the building’s full vertical transportation system. The agreement was formalised at a signing ceremony between senior leadership from both sides on 29 July 2026 and continues a long-standing relationship Schindler has maintained with the tower since it began operations.

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Speaking at the ceremony, Chan Jan Ee, Managing Director of Schindler Malaysia, said the partnership reflects a shared commitment to world-class vertical transportation. “We are proud to strengthen our partnership with Mulia Property Development. Together we are committed to delivering safe, reliable and high-performing vertical transportation by combining our technical expertise with predictive maintenance and digital technologies,” he said.

Faris Najhan Hashim, Chief Executive Officer of Exchange 106, framed the agreement around long-term performance rather than one-off upgrades. “Great buildings are not defined only by their height, but by the quality, reliability and confidence they deliver every single day,” he said. “We are committed to anticipating the needs of our tenants and consistently excelling in performance and innovation.”

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Exchange 106 tower at Tun Razak Exchange, Kuala Lumpur

The Scale Behind the Numbers

The partnership covers a building whose daily throughput now rivals a small city. Standing at 454 metres, Exchange 106 currently hosts around 13,000 tenants, visitors and business professionals every day — double the occupancy recorded in 2023 — and is on track to reach nearly 20,000 within two years as more international tenants come on board.

To put that scale into perspective, a single High Zone lift in the tower already travels an average of 8,000 kilometres per month. That adds up to more than 260,000 kilometres since September 2023 alone — equivalent to circling the Earth more than six times on a single elevator run. Schindler’s vertical transportation system is designed to handle up to 20,000 people per day with smooth, reliable and comfortable journeys, according to the company.

PORT Technology and IoEE: The Digital Backbone

The new agreement leans heavily on Schindler’s integrated digital ecosystem. The company’s PORT Technology enables intelligent destination control, grouping passengers by floor to cut wait times and reduce congestion during peak periods. Real-time equipment monitoring — branded the Internet of Elevators and Escalators (IoEE) — feeds data into a predictive maintenance workflow that flags potential faults before they cause downtime.

Combined with dedicated on-site technical expertise and engineering support, these capabilities are designed to keep equipment availability high and passenger experience consistent. For a tower where a single lift glitch can disrupt thousands of workers, that level of redundancy and proactive servicing matters more than cosmetic upgrades.

Our Take

The Exchange 106–Schindler renewal is less a flashy tech announcement and more a reminder that Grade A office space in Malaysia now competes on operational reliability, not just square footage. Tun Razak Exchange is positioning itself as Malaysia’s International Financial Centre, and that pitch only works if the flagship tower never misses a beat.

For tenants, the practical upside is straightforward: faster lifts, fewer breakdowns and a clearer window into how the building is being maintained. For Schindler Malaysia, the deal locks in a flagship reference property in one of the country’s most visible addresses — useful leverage as the company courts other premium commercial and mixed-use developments across the region.

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