BEST Express Malaysia Posts 490% Month-on-Month Growth in Large-Parcel Shipments

TLDR

• Announcement: BEST Express Malaysia large-parcel logistics business growth
• Headline Stat: Customer shipment volume up 490% month-on-month in May 2026
• Daily Volume: 82% increase in daily shipment volume
• Focus: Strengthening large-parcel handling capacity, service network, and quality monitoring
• Strategic Goal: Become a leading large-parcel logistics service provider in Malaysia

BEST Express Malaysia Doubles Down on Large-Parcel Logistics

BEST Express Malaysia is putting real numbers behind its large-parcel logistics push. The company announced on 9 June 2026 that its large-parcel business continues to experience rapid growth, with daily shipment volume recording a significant increase of 82% — a figure that reflects rising market demand and accelerating business expansion in the segment.

The bigger number sits in the monthly data. In May 2026, BEST Express Malaysia further strengthened the management and monitoring of network service-level compliance, while continuously optimising overall operational processes and improving coordination efficiency across regions and cities. These initiatives have effectively driven ongoing improvements in overall operational performance. In terms of business growth, customer shipment volume delivered outstanding results, increasing by more than 490% month-on-month, making it a key contributor to the company’s growth momentum.

Meanwhile, nationwide inbound shipment volume and delivery completion capacity also improved significantly, demonstrating the continuous enhancement of BEST Express Malaysia’s network operational capabilities and service capacity, while laying a solid foundation for future business growth.

Quality Control and Network Investment in Parallel

While actively expanding its market presence and advancing network development initiatives, BEST Express Malaysia’s network team has simultaneously strengthened service quality management to further improve operational stability. The Malaysia Network Quality Team continues to uphold stringent quality control standards through rigorous monitoring and continuous improvement mechanisms, ensuring stable service performance and delivering a superior logistics experience to customers.

It’s worth noting the dual-track approach: growth and quality are being pursued in parallel rather than traded off against each other. The 490% MoM shipment volume increase is paired with explicit service-level compliance monitoring, network optimisation, and cross-region coordination improvements. For Malaysian e-commerce sellers and SMEs relying on large-parcel shipping, that’s the right combination — capacity expansion without service degradation is rare in a high-growth phase.

What’s Next: Capacity, Network, Digitalisation

BEST Express Malaysia stated that it will continue to uphold its customer-centric development strategy, with a strong focus on accelerating the growth of its large-parcel logistics business. The company plans to further expand its large-parcel handling capacity and service network while continuously enhancing transportation efficiency, service quality, and digital management capabilities.

The roadmap hits three operational levers: capacity (more large-parcel handling throughput), network (broader coverage and cross-region coordination), and digital management (the technology stack that ties it all together). BEST Express Malaysia aims to become a leading large-parcel logistics service provider in the industry, delivering higher-quality and more reliable logistics solutions while supporting the sustainable growth of its business customers.

Our Take

A 490% month-on-month growth number is eye-catching, but context matters. That’s a relative jump off what could be a smaller base — large-parcel is a specific category, and BEST Express Malaysia’s prior share in it is unclear from this release. The 82% daily volume increase is the more meaningful operational metric, suggesting real demand-side traction rather than a percentage trick on a low base.

The interesting story is the operational architecture behind the numbers. Malaysia’s large-parcel logistics space is competitive — J&T, Pos Laju, Aramex, GDex, and a long tail of regional couriers all chase the same e-commerce and SME shipping volume. BEST Express’s bet is that dedicated large-parcel infrastructure, paired with rigorous service-level monitoring, can carve out a defensible niche. The next 2-3 quarters will reveal whether the 490% growth rate normalises into a sustained higher plateau, or fades as the segment matures. For Malaysian e-commerce sellers evaluating courier options, BEST Express just became a more credible candidate worth piloting.