BEST Inc. Marks 19 Years With Malaysia Network Now At 10 Hubs, Integrated Logistics For SMEs
TLDR
- BEST Inc. is marking its 19th anniversary under the theme “Together We Rise,” celebrating nearly two decades of growth across its logistics and supply chain operations
- The Group has expanded its capabilities across logistics, express delivery, cargo delivery and supply chain solutions since its establishment in 2007
- As of June 2026, BEST Express Malaysia operates 10 distribution hubs and sorting centres nationwide
- The Malaysian arm offers an integrated platform covering express delivery, cargo and large-item delivery, and supply chain solutions for local businesses, SMEs and entrepreneurs
- Operational enhancements include intelligent route planning, dispatch management, information visualisation, and automated sorting
BEST Inc. Hits 19 Years With Malaysia As A Growth Engine
BEST Inc. is marking its 19th anniversary this year under the theme “Together We Rise,” a positioning that frames the Group’s growth as a function of the people and partners involved rather than the business alone. For the Malaysian market, the milestone doubles as a progress check on how BEST Express Malaysia has built out its local footprint since entering the country.
Since its establishment in 2007, BEST Inc. has built a multi-segment business spanning logistics, express delivery, cargo delivery and supply chain solutions, with technology-driven operations running through a single platform. The Malaysian business sits inside that platform, and the anniversary is a useful moment to look at what BEST Express Malaysia has actually built on the ground.
The Malaysia Footprint
As of June 2026, BEST Express Malaysia’s network spans 10 distribution hubs and sorting centres nationwide. That is the physical backbone for the company’s integrated logistics offering, which combines express delivery, cargo and large-item delivery, and supply chain solutions into a single platform for local businesses.
For Malaysian SMEs and entrepreneurs, the practical value of that integration is access to multiple logistics services without having to stitch together separate carriers for different shipment types. A seller who needs same-day parcel delivery for a customer and a separate freight movement for a bulk shipment can run both through BEST rather than manage two providers.
Operational Enhancements
Behind the network, BEST Express Malaysia has been investing in operational technology: intelligent route planning, dispatch management, information visualisation, and automated sorting. These are the kind of plumbing investments that small carriers tend to skip and that big carriers treat as table stakes. For Malaysia, where delivery density varies widely between Klang Valley addresses and rural postcodes, route planning matters more than raw fleet size.
The anniversary statement also positions the next phase of growth around accessibility and scalability — building services that work for businesses regardless of their size, and that scale with the seller’s own volume curve. For a market where most logistics operators segment aggressively by SME vs enterprise, that framing is at least worth watching.
What The Anniversary Means In Context
Nineteen years is a meaningful operational milestone in logistics. Most logistics networks in Southeast Asia have gone through at least one major technology or business-model transition in that time, and the survivors are usually the ones that invested consistently through the down cycles. BEST’s emphasis on its technology platform and integrated offering is consistent with that pattern.
For Malaysian customers, the immediate takeaway is that BEST Express is doubling down on integrated logistics rather than competing purely on parcel rates. The growth of the network from a smaller base to 10 hubs suggests the company has decided to commit to Malaysia for the long term, which is the kind of signal that matters to SME sellers who want their courier relationship to outlast the current price war.
Our Take
BEST Express Malaysia’s 19-year milestone is more interesting as a logistics infrastructure story than as an anniversary story. The 10-hub network plus integrated platform is the kind of footprint that lets a courier compete for higher-value cargo and supply chain contracts, not just last-mile parcel volumes. The next test is whether the operational tech investments actually translate to better delivery performance for Malaysian SMEs, which is the segment the company is increasingly positioning for.
Versi Bahasa Malaysia: BEST Inc. Raikan 19 Tahun Dengan Rangkaian Malaysia Kini 10 Hab, Logistik Bersepadu Untuk PKS
