Exabytes Launches GROW AI to Empower One Million Businesses by 2030, Signs Three-Year Partnership with Aurora Mobile
TLDR
- Exabytes launched GROW AI at its GROW AI Summit 2026 at EQ Kuala Lumpur, targeting one million businesses by 2030
- The strategy is built on the principles of Reliable, Accessible, Scalable and AI-driven (RASA)
- Exabytes signed a three-year Memorandum of Understanding with Aurora Mobile to roll out enterprise AI across Southeast Asia
- Around 500 business owners, C-suite executives and technology leaders attended the summit
- The summit highlighted the gap between AI pilots and measurable ROI, with Ecosystm data showing only 21% of Malaysian SMEs have moved past pilots
From GROW Digital to GROW AI
Exabytes today launched GROW AI at the Exabytes GROW AI Summit 2026 at EQ Kuala Lumpur, marking its strategic evolution from helping businesses establish and expand their digital presence to enabling them to adopt artificial intelligence securely, practically and at scale. The strategy extends the company’s long-running GROW Digital mission into the next phase of business transformation.
Structured around the principles of Reliable, Accessible, Scalable and AI-driven (RASA), GROW AI consolidates Exabytes’ capabilities across cloud infrastructure, cybersecurity, business applications, eCommerce, workplace productivity, automation and managed AI services. The company’s wider ambition is to empower one million businesses to GROW AI by 2030, helping them move from fragmented pilots to integrated AI applications that improve productivity, customer engagement, decision-making and operational performance.
The Pilot-to-Production Gap
The launch comes against a backdrop of uneven AI adoption across Malaysian SMEs. A 2025 study developed by Ecosystm in partnership with Red Hat and supported by the National AI Office found that only 21% of 133 Malaysian SMEs surveyed had progressed beyond AI pilots, while 60% cited insufficient in-house technical expertise as a major barrier to adoption. The figures help explain why Exabytes is positioning GROW AI as a managed, partner-integrated programme rather than a self-serve platform.
“For the past 25 years, Exabytes has helped businesses establish the digital foundations they need to grow. GROW AI represents the next chapter of that journey,” said Chan Kee Siak, Founder and Chief Executive Officer of Exabytes Group. “Our role is to reduce that complexity by bringing together the technology, infrastructure, expertise and partners they need to turn AI into measurable business outcomes.”
Three-Year Partnership with Aurora Mobile
A key announcement at the summit was the signing of a three-year Memorandum of Understanding between Exabytes and Aurora Mobile (NASDAQ: JG), through Aurora Mobile’s enterprise AI platform, GPTBots.ai. The partnership combines Exabytes’ regional customer network and local implementation capabilities with Aurora Mobile’s expertise in enterprise AI platforms, AI agents, knowledge management, workflow automation and AI application development. Joint projects will span AI-powered customer-service, sales, marketing and knowledge assistants for SMEs through to enterprise AI agents, intelligent service desks, workflow automation, private AI deployments and hybrid AI infrastructure for larger organisations and government bodies.
A Partner Ecosystem Built for Implementation
The summit itself reflected the partner-led approach, drawing contributions from AWS, Lark, Aurora Mobile, Moka AI, Sangfor, EasyParcel, Aegis Cloud, AITraining2U and Forward College. Discussions focused on how organisations can modernise infrastructure, integrate AI into daily workflows, strengthen customer engagement, protect business data and prepare workforces for scalable AI implementation. The after-event networking session featured NameStudio, an AI-augmented domain discovery service.
Our Take
Exabytes’ GROW AI launch is part of a broader movement among Southeast Asian cloud and hosting providers pivoting from infrastructure services to AI implementation services. The pivot makes sense: as AI workloads become commoditised, the differentiation increasingly sits in onboarding, change management and integration rather than raw compute. The Aurora Mobile partnership is particularly telling, because it brings a NASDAQ-listed enterprise AI platform into the local SME market through an established Malaysian channel.
The challenge, as the Ecosystm data suggests, is that Malaysian SMEs are not short on AI interest — they are short on implementation confidence. Whether GROW AI can convert that gap into measurable business outcomes will depend on how much hand-holding Exabytes is willing to provide per engagement, and whether the partner ecosystem can deliver the last-mile integration work that has historically been the hardest part of any enterprise AI rollout.
